Employee engagement is a human resources (HR) concept that describes the level of enthusiasm and dedication a worker feels toward their job. Engaged employees care about their work and about the performance of the company, and feel that their efforts make a difference.
Employee engagement is crucial for any organization as it directly impacts the productivity and success of a company. Engaged employees are more likely to stay with the company, be more productive, and provide better customer service. On the other hand, disengaged employees can lead to higher turnover rates, lower productivity, and a negative work environment. HR departments often implement various strategies to improve employee engagement, such as providing opportunities for growth and development, recognizing and rewarding good performance, and promoting a positive work culture.
Employee engagement is a fundamental concept in the effort to understand and describe, both qualitatively and quantitatively, the nature of the relationship between an organization and its employees.